Privacy Policy

This Privacy Policy explains how JKS Marketing handles information received when customers contact us, make product enquiries, request quotations or information, place or discuss orders, communicate with us through WhatsApp, or otherwise communicate with the business.

Information we receive

We may receive information that you voluntarily provide, including your name, phone number, email address, delivery or business address, product enquiry, quotation request, order details, and the content of your messages. This may include messages, images, documents, and other information shared through WhatsApp or other communication channels.

How we use information

We may use this information to:

• respond to enquiries and requests for information;
• discuss products, availability, quotations, and orders;
• process and communicate about customer requests or orders;
• maintain records of business communications and transactions; and
• meet applicable legal, tax, or regulatory requirements.

WhatsApp communications

If you contact JKS Marketing through WhatsApp, your phone number, profile information made available by you, and the content of your communication may be received and used to respond to you and discuss your enquiry or order. WhatsApp processes information under its own terms and privacy policy.

Information sharing

Information may be shared when reasonably required to respond to or fulfil your request or order, such as with delivery, payment, accounting, or other service providers involved in that request. Information may also be disclosed when required by law. JKS Marketing does not imply that any third party is a partner or endorser of the business.

Security and retention

We take reasonable care when handling customer information. However, no method of electronic communication or storage can be guaranteed to be completely secure. Information is retained only for as long as reasonably needed for the purposes described above, including business record-keeping and applicable legal requirements.

Your privacy enquiries

To ask a question about your information or this Privacy Policy, contact JKS Marketing using the details below:

Updates to this policy

This Privacy Policy may be updated when business practices or legal requirements change. The current version will be published on this page with its effective date.